Review · LONDON BUS TOURS
London City pass: Top attractions, Hop on Hop off & tours
London is not short on famous sights, and this pass puts many of them under one digital ticket. You can visit the Tower of London, Hampton Court Palace, and Kensington Palace, then switch from a Thames cruise to a hop-on hop-off bus without buying another sightseeing ticket.
I like the wide mix, especially the chance to combine serious royal history with Madame Tussauds, Shrek’s Adventure, and Up at The O2. I also like having a 24-hour river cruise and bus tour included, since they help you get your bearings fast. The catch is that this is not a carefree walk-up pass. Many attractions need advance time slots, and the booking system has caused technical trouble and limited flexibility for some people.
Key points to know before buying

- 18-plus major attractions: Use the pass at the Tower of London, three royal residences, Madame Tussauds, London Zoo, SEA LIFE, and more.
- Two useful city tours: A 24-hour hop-on hop-off bus and 24-hour Thames River Cruise are included.
- Harry Potter and guided walks: The pass covers a Harry Potter walking tour, a Buckingham Palace changing-of-the-guard walk, a guided bike tour, and a National Gallery tour.
- Reservations matter: Check the Turbopass booking app for attractions requiring time slots before planning your days.
- One to five days: The pass is valid for your selected period, but the bus and river cruise each provide 24 hours, not unlimited use for all five days.
- London Eye is extra: You can add it, but it is not part of the standard pass.
What the London City Pass actually gives you

The London City Pass costs $146.69 per person and can be bought for one to five days. The headline promise is access to more than 18 attractions, with savings of up to 60 percent compared with separate admission prices.
That maximum saving is not automatic. I would treat it as a challenge rather than a guarantee. You need to use several of the higher-priced attractions, plus the bus or boat, to make the pass pay off. If you choose only one palace, one museum, and a few free sights, individual tickets may be better.
The pass arrives digitally by email within 12 hours of booking. You will receive a link to the Turbopass digital pass and booking app. This is separate from your GetYourGuide voucher or app, so save the correct email and keep your phone charged.
You do not get a public transportation ticket. The sightseeing bus is included, but the Underground, regular buses, and other public transport require separate payment. That distinction matters in London, where the Tube is often the quickest way to cross town between included attractions.
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Royal London at the Tower, Kensington, and Hampton Court

The pass covers three very different royal stops. I would not try to force all three into one crowded day, since each sits in a different part of Greater London and each deserves time.
The Tower of London is the strongest central-London choice. It gives you royal power, old fortifications, and the Crown Jewels in one visit. Pair it with the Thames cruise, since both fit naturally into a sightseeing day around the river.
Kensington Palace offers a smaller royal experience in the city. It works well with other central attractions and can be easier to place into a short itinerary than Hampton Court. You will want to check its required booking details in the pass app before setting out.
Hampton Court Palace is a larger commitment. Its inclusion can add real value if you have enough time, but it is not a quick stop you can casually squeeze between two central London attractions. Availability also deserves special attention. Access has not always been possible when people tried to arrange it, so check the booking calendar before counting Hampton Court toward your savings.
This is one of the pass’s strengths and one of its traps. You get access to major royal sites, but the value depends on matching the attractions to your location and schedule.
The included bus and Thames cruise
The 24-hour hop-on hop-off bus is useful on your first day, especially if you want an overview before choosing which neighborhoods deserve more of your time. An audio guide provides commentary as you ride, and you can leave the bus near major sights rather than navigating every street yourself.
I would use the bus as a moving introduction, not as your only way around London. Traffic can slow the ride, and the ticket lasts 24 hours rather than for the whole pass period. If you buy a five-day pass, you do not receive five days of sightseeing bus access.
The 24-hour Thames River Cruise gives you a different view of London. The river links several major sights, so the cruise can also serve as a pleasant break from walking. It is especially practical when you are already visiting riverfront attractions such as the Tower of London.
Use the bus and boat early in your visit if possible. They can help you understand distances, but remember that the pass does not cover regular public transport for the rest of your stay.
Madame Tussauds, SEA LIFE, and family attractions

The pass includes Madame Tussauds London, SEA LIFE London, Shrek’s Adventure, and London Zoo. This mix makes the pass more useful for families or groups with different interests than a sightseeing ticket focused only on palaces and museums.
Madame Tussauds is a celebrity wax museum, so its appeal depends on your group. It offers a lighter change of pace after the Tower or a palace. It can also be one of the easier attractions to appreciate when children and adults do not agree on the day’s theme.
SEA LIFE and London Zoo offer animal-focused stops, while Shrek’s Adventure provides a character-based attraction. These are not interchangeable with London’s historic sights, and I would not visit them simply to chase a savings figure. Choose them because you want that kind of entertainment.
The London Dungeon adds a darker theatrical stop. It is built around frightening stories and dramatic presentation, so it suits visitors who like spooky entertainment more than quiet museum time. It can be a fun contrast to the National Gallery or royal residences.
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Up at The O2 and the optional London Eye
Up at The O2 is one of the pass’s more unusual inclusions. Instead of looking at London from a conventional tower, you get the chance to go up onto the roof of the famous arena. The experience requires planning and may have limited availability, so check the pass app before relying on it.
I would reserve Up at The O2 as soon as your dates are fixed. Availability problems have made this attraction difficult to secure for some bookings. If you cannot obtain a slot, its advertised value disappears, so do not count it as a guaranteed part of your itinerary until you see a confirmed booking.
The London Eye is optional and costs extra. It can add another major view of the city, but the standard pass does not include it. If you want it, book it as an addition rather than assuming it comes with the 18-plus attractions.
Harry Potter, changing of the guard, and guided tours
The pass includes an Amazing Harry Potter Walking Tour in London. The information supplied does not name the guide, so I cannot promise a particular host or style. You should expect a guided walk centered on Harry Potter-related places and London locations connected with the films or stories.
There is also a city walking tour that includes the changing of the guard at Buckingham Palace. This can be a smart way to handle a famous ceremony, since timing matters and a guide can help you understand what you are seeing. Check the start time carefully, because the pass itself is valid for one to five days, but guided activities run at specific times.
The guided bike tour adds another way to see the city. A two-hour bike rental is also included. These are useful additions if you want to spend less of the pass period inside ticketed buildings, but you should confirm the reservation instructions and practical details before making a tight schedule.
The National Gallery guided tour is another strong option for art lovers. It gives the pass more substance than a simple collection of entertainment venues. If you already plan to visit the gallery, the guided format may help you get more from a short visit.
Planning a realistic one-day itinerary
A one-day pass can work, but you need to be selective. I would choose the Tower of London, use part of the Thames cruise, and add one nearby or easy-to-reach attraction if the schedule allows.
Trying to fit a palace, Madame Tussauds, the Dungeon, a walking tour, and the bus into one day will leave you racing from one timed entry to another. The pass gives you options, not extra hours.
A one-day plan makes sense if you want to concentrate on high-value attractions and already know London well. If this is your first visit, two or three days give you more room to use the pass without turning the city into a checklist.
Making the most of two to five days
A two-day pass gives you a more workable rhythm. You could place the Tower, river cruise, and central walking tour on one day, then use the second for a palace, Madame Tussauds, the National Gallery tour, or the Dungeon.
Three to five days are better if Hampton Court, Up at The O2, London Zoo, or a bike tour matter to you. These attractions spread across different areas, and travel time can eat into an overpacked plan.
Do not assume every included activity can be booked at the last minute. The pass uses time slots for some attractions, and once you select a date, changing it may not be possible. If you miss that booking, the ticket can expire for that day.
My best advice is to build the trip around confirmed reservations, then place flexible sights around them. Do not start with a long wish list and hope every slot will appear.
Price, savings, and the flexibility tradeoff
At $146.69 per person, this is a serious purchase. The pass can offer good value if you use several paid attractions during its active period, particularly the Tower of London, a palace, Madame Tussauds, Up at The O2, and the boat or bus.
The same price can feel poor if you prefer spontaneous decisions. You may want to follow the weather, linger in a museum, or change plans after a long lunch. This pass is less friendly to that style because time slots and attraction availability shape your day.
The strongest praised feature is simple: your digital tickets are ready, and you avoid buying a separate ticket at every attraction. That can save time and reduce repeated payment steps. The weakest feature is also clear: the system can be complicated, with technical problems and limited ability to change a selected date.
Before paying, list the attractions you genuinely want. Then check which ones require reservations and whether slots are available for your dates. If you can confirm enough major stops, the $146.69 price has a fair chance of working in your favor.
Practical details for a smoother visit
Bring your passport or ID card and a charged smartphone. You need the phone for the digital pass, and an empty battery can turn a simple entry into a stressful problem.
There is no single meeting point for the activity. You receive the pass by email and follow the instructions for each attraction. The pass information should tell you where to go, what to reserve, and how to use each inclusion.
The activity is listed as wheelchair accessible, but individual attractions and tour formats can have their own arrangements. Check the relevant entry instructions in the app if accessibility is important to your plans.
Free cancellation is available up to 24 hours in advance for a full refund, and you can reserve now while paying later. Those terms offer useful protection before you commit, but they do not remove the need to check attraction slots once you book.
Who should book the London City Pass?
I would consider this pass for a first London visit with a clear plan and a strong interest in several paid attractions. It suits families and mixed-interest groups particularly well because the choices range from palaces and art to wax figures, a dungeon, animals, Harry Potter, and roof climbing.
It is less suitable if you want a loose, spontaneous trip or if you mainly plan to use free museums and public transport. It is also a poor fit if your must-see attractions cannot be reserved for your dates.
Should you buy it?
Buy the London City Pass if you can confirm at least several major attractions before arrival and you will use the bus or Thames cruise during the pass period. The Tower of London, a royal palace, Madame Tussauds, and one guided activity could make the price reasonable, especially over two or three days.
Skip it if you expect to decide each morning, rely heavily on the Tube, or cannot secure Hampton Court and Up at The O2 when those are central to your plans. The pass is a useful London tool, but it rewards planning more than spontaneity.
FAQ
How long is the London City Pass valid?
You can choose a pass valid for 1, 2, 3, 4, or 5 days, depending on the available booking option.
Is the London Eye included?
No. The London Eye is an optional add-on that you can book separately.
Does the pass include public transportation?
No. Regular public transportation tickets are not included. The pass does include a 24-hour hop-on hop-off bus tour and a 24-hour Thames River Cruise.
How do I receive the pass?
You receive a digital City Pass by email within 12 hours after booking. The Turbopass email and booking app are separate from the GetYourGuide voucher or app.
Do I need to reserve attraction time slots?
Some attractions require advance reservations. Check the Turbopass booking app, then follow its instructions to reserve your times.
Can I cancel the booking?
Yes. You can cancel up to 24 hours in advance for a full refund. You can also reserve now and pay later.
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