Review · NEW YORK CITY BUS TOURS

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus

3.5 · 4,762 reviews 1 hour 30 minutes (approx.) From $44 Operated by Big Bus Tours - USA · Bookable on Viator
Book on Viator →

New York’s streets can feel like a maze on a first visit. This bus gives you a moving introduction to the city, from Times Square and the Empire State Building to SoHo, Wall Street, and Central Park. I especially like the open-top views and the freedom to hop off when a neighborhood catches your eye. The audio commentary adds useful context, though it is recorded and can feel basic compared with a live guide.

I also like that you can choose a ticket length to match your plans: 24 hours for a quick overview, 48 hours for both main Manhattan routes, or 72 hours for Brooklyn tours and self-guided walks. The main drawback is timing. Buses arrive about once an hour on each route, and service can be delayed or canceled by traffic or bad weather, so you should not use it as your only way to get around.

Key points to know before boarding

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Key points to know before boarding

  • The 90-minute loop is best for a first look at Manhattan, not a full day of transportation.
  • A 24-hour ticket covers Downtown only, while 48 hours adds the Uptown route.
  • The 72-hour option includes Brooklyn tours and four digital walking tours, if selected.
  • Buses arrive about every hour, so missing one can cost you a large part of your sightseeing day.
  • Recorded commentary is included, but some buses have had low volume, missing headphones, or faulty audio.
  • The Statue of Liberty and Brooklyn Bridge stops are nearby rather than directly at the sights, so plan on a walk.

What the Big Bus NYC tour is really good for

I see this as a city orientation tool first and a transport pass second. Sit through one full loop and you get a broad look at Manhattan without fighting subway entrances, street traffic, or a confusing grid of avenues.

The full Downtown or Uptown circuit takes about 90 minutes, though traffic and seasonal schedules can change that. You can stay aboard for the entire ride, or step off at a stop and board again later during your ticket period.

The upper deck is the main attraction. You get a better view of skyscrapers, bridges, signs, and street life than from a regular bus. On a cold day, you may still want the upper level for the view, but bring a warm coat. The bus is open-top, and reports of limited heating make winter conditions a serious consideration.

The recorded narration covers city history and major sights. It is useful for basic orientation, but it does not have the spontaneity of a live guide. A few drivers add their own comments and local tips. Santana received especially warm praise for pointing out sights and offering practical New York advice, while Ms. Copeland was singled out for making a winter ride both informative and memorable. Those personal touches can vary from bus to bus.

More Hop-On Hop-Off Bus Tours in New York City

Picking the right ticket length

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Picking the right ticket length

The $44 starting price is reasonable if you use the bus for a long sightseeing day and ride more than one section of the route. It is less attractive if you only use it for a single trip, since New York’s subway and regular buses cost far less for point-to-point transport.

A 24-hour ticket gives you access to the Downtown loop. This works for a short visit focused on Lower Manhattan, the Empire State Building, Times Square, SoHo, Chinatown, and the World Trade Center.

The 48-hour ticket adds the Uptown loop. I consider this the most useful choice for a first visit because it gives you access to Midtown, Central Park, the Metropolitan Museum of Art, Carnegie Hall, and Rockefeller Center as well as the Downtown sights.

The 72-hour ticket adds Brooklyn tours and several self-guided walking tours. Choose it only if you have enough time to use those additions. Multi-day tickets must be used on consecutive days, so you cannot spread the three days across a longer stay.

Downtown route: skyscrapers, neighborhoods, and Lower Manhattan

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Downtown route: skyscrapers, neighborhoods, and Lower Manhattan

The Downtown route begins near M&M’S New York on Seventh Avenue at West 48th Street. This is close to Times Square, making it a practical starting point if you are already in Midtown.

The Times Square stop at West 42nd Street and Broadway puts you beside the giant screens, theaters, and constant street activity. It is a good place to get off if you want to explore the Theater District on foot. Expect crowds and confusing corners, so use the exact stop address in the app rather than assuming every red bus stop is in the same place.

At the Empire State Building and Koreatown stop, you are near Fifth Avenue and West 32nd Street. The building itself requires a separate admission ticket, but the bus gives you a quick look at one of New York’s defining towers. Koreatown is close by, making this a useful stop for food as well as sightseeing.

The Flatiron District stop sits near Fifth Avenue and West 23rd Street, in front of Eisenberg’s Sandwich Shop. The Flatiron Building is the obvious draw, while Madison Square Park offers a break from traffic. This is a pleasant stop for a short walk, though the bus cannot give you much time to study the district from the upper deck.

In SoHo, the stop is on West Broadway near Spring Street, in front of the Nike store. Get off here for cast-iron buildings, shops, galleries, and narrow side streets. The stop is convenient for seeing the area, but the neighborhood is best experienced on foot, not from the bus.

The Chinatown and Little Italy stop is at 100 Lafayette Street, near Walker Street. This is one of the more useful stops for exploring a distinct part of Manhattan. From here, you can walk through Chinatown and continue toward Little Italy, though the exact walking route and street conditions may make the area feel less direct than the stop name suggests.

The Brooklyn Bridge stop is at Park Row and Beekman Street. It is not at the middle of the bridge or directly beside the pedestrian entrance. You will need to walk to reach the bridge, and the nearby streets can be hard to navigate. Use the stop map before getting off.

The Wall Street stop is near Wall Street and the Statue of Liberty route area. This is your gateway to the Financial District, including the New York Stock Exchange area, Federal Hall, and nearby streets lined with tall office towers.

The listed Statue of Liberty stop is at Trinity Church on Trinity Place and Cedar Street. This is important: the bus does not take you to Liberty Island, and you will not see the statue up close from this stop. Use it for Trinity Church and Lower Manhattan, then arrange a separate ferry or harbor excursion if the statue is a main goal.

The World Trade Center stop is at Church Street and Vesey Street, across from the post office. This puts you near the 9/11 Memorial area, the Oculus, and the surrounding Financial District. It is one of the most useful Downtown stops for a longer visit, so allow plenty of time before catching the next bus.

Pier 57 is on 11th Avenue between West 15th and West 16th Streets. This stop gives you access to the Hudson River waterfront and the pier complex. Hudson Yards follows at 12th Avenue and West 30th Street, near the area’s modern towers and public spaces.

The Midtown Circle Line stop is at 12th Avenue and West 40th Street, opposite Pier 81. It is useful if you are combining the bus with a separate Circle Line cruise, though the cruise is not included in this ticket.

Uptown route: Central Park, museums, and Midtown icons

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Uptown route: Central Park, museums, and Midtown icons

The Uptown loop begins near the Hope sculpture at Seventh Avenue and West 53rd Street. It is close to Museum of Modern Art and Midtown shopping areas, although the museum itself is not listed as a dedicated stop.

A second Times Square stop is at West 42nd Street and Broadway, in front of the Knickerbocker Hotel. Having a clearly identified Times Square stop on both route descriptions can help, but you still need to confirm which bus you are boarding. Red and blue route confusion is a repeated problem, especially when several bus companies operate on nearby streets.

The Rockefeller Center stop is at West 49th Street and Fifth Avenue, in front of Michael Kors. This is the right stop for Rockefeller Plaza, Radio City Music Hall, seasonal skating, and the Top of the Rock area. Admission to attractions is not included, so treat the bus stop as a starting point for your own visit.

The Metropolitan Museum of Art stop is at Fifth Avenue and East 83rd Street, outside the museum near 83rd Street. This is a strong reason to choose the 48-hour pass if art and Central Park are on your list. The museum can take several hours, so do not plan to visit it and catch the next bus immediately.

The Central Park Zoo stop is at Fifth Avenue and East 66th Street. It is across from 845 Fifth Avenue, close to the southeast side of Central Park. The zoo is separate from the bus ticket, but the stop is also useful for entering the park and walking toward nearby attractions.

Columbus Circle is at the southwest corner of Central Park, near the main monument. This is a good place to leave the bus for a park walk, a meal, or access to the Upper West Side. It is also one of the easier Uptown stops to recognize.

The Carnegie Hall stop is at Seventh Avenue and West 57th Street, in front of Trattoria Dell’Arte. It brings you back into Midtown and works well for a short sightseeing circuit around Carnegie Hall, luxury shops, and Central Park’s southern edge.

More Hop-On Hop-Off Bus Tours in the USA

Timing, route tracking, and the practical snags

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Timing, route tracking, and the practical snags

The biggest issue is frequency. The stated schedule is approximately one bus every hour on both the Downtown and Uptown routes. Traffic can stretch that wait. Some passengers have reported waits longer than an hour, while others had quick service, so build in spare time.

The Big Bus app provides live tracking, route information, stop addresses, and photos. I strongly recommend checking the exact stop before you leave a museum, restaurant, or attraction. The printed stop name alone may not tell you which side of a large avenue to use.

Keep your ticket ready on your phone. You can activate it in the Big Bus app or with staff. A printed or mobile voucher can be redeemed at any listed stop, so you do not have to reach one central office.

Bring your own earbuds if possible. Headphones are supplied for the recorded commentary, but some buses have run short, and audio quality can vary. If the sound is too low or fails, ask the staff before the bus gets far from the stop.

Street closures are another concern. New York events, construction, traffic controls, and weather can change the route. On some days, buses have been canceled because of poor weather. If your ride is canceled for that reason, the stated policy offers another date or a full refund.

The cancellation policy allows a full refund when you cancel at least 24 hours before the start time. Cancellations inside that window are not refunded. That same 24-hour deadline applies to changes.

Who will get the most from this bus

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Who will get the most from this bus

I would choose this tour for a first-time visitor who wants a broad view before deciding where to spend valuable time. It also suits families who want to reduce walking, solo visitors who prefer a simple sightseeing structure, and anyone with only one or two days in Manhattan.

It is useful for scouting neighborhoods. You can ride past SoHo, Flatiron, Chinatown, Central Park, and Lower Manhattan, then return to the areas that appeal to you most.

I would not choose it as my main transport plan for a tightly scheduled trip. A missed bus can cost an hour, and public transportation is usually better for reaching a specific museum, restaurant, or appointment.

Wheelchair-accessible vehicles with lifts are available, accommodating up to 650 pounds, but you should state your accessibility needs at checkout. Service animals are allowed. Other pets, luggage, food, and alcohol are not permitted onboard. Non-alcoholic drinks in screw-top bottles are allowed.

Should you book Big Bus NYC?

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - Should you book Big Bus NYC?

Book it if you value city orientation, open-air views, and the chance to see many famous areas without arranging separate tours. The 48-hour ticket is the most balanced option for most first visits because it covers both main Manhattan loops.

Choose the 24-hour version for a short Downtown-focused stay. Choose 72 hours only if Brooklyn tours and digital walking tours fit your plans.

Skip it if you need dependable point-to-point transportation, dislike waiting, or want a lively live guide throughout the ride. Check the weather, download the app, confirm the route color, and plan each stop before boarding. Used that way, Big Bus NYC can be a handy overview of Manhattan, but it works best as a sightseeing ride, not as a substitute for the subway.

FAQ

Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus - FAQ

How long does one full Big Bus NYC loop take?

A complete Downtown or Uptown loop takes approximately 90 minutes without getting off. The actual time can change with traffic, season, and route conditions.

How often does the bus arrive?

A bus arrives approximately every hour at stops on both the Downtown and Uptown routes.

Can I board at any listed stop?

Yes. You can redeem a printed or electronic ticket with staff at any listed stop along your route.

What does the 24-hour ticket include?

The 24-hour ticket includes access to the Downtown route during the ticket’s validity period.

What does the 48-hour ticket include?

The 48-hour ticket includes both the Downtown and Uptown loops. The ticket must be used on consecutive days.

What does the 72-hour ticket include?

The 72-hour option includes the Downtown and Uptown loops, Brooklyn tours, and several self-guided tours, with four digital walking tour options if selected.

Can I track the buses?

Yes. Live bus tracking is available through the Big Bus app.

Is the bus wheelchair accessible?

Yes. Accessible vehicles with lifts are available, and the lifts can accommodate up to 650 pounds. State your requirement in the special requirements box when booking.

Can I bring a pet?

Only ADA service animals are allowed onboard. Other pets are not permitted.

Can I bring food, drinks, or luggage?

Food and alcohol are not allowed. Non-alcoholic drinks in screw-top bottles are permitted, but luggage is not allowed onboard.

More Open-Top Bus Tours in New York City

More like this

Hop-On Hop-Off Bus Tours, compared.

The full Hop-On Hop-Off Bus Tours list →
24 or 48-Hour Hop-On Hop-Off Bus Tour
★★★★★★★★★★4.4· 20,872 riders· from $39

24 or 48-Hour Hop-On Hop-Off Bus Tour

Read our review →
City Sightseeing Hop-on Hop-off Bus with Audioguide
★★★★★★★★★★4.0· 16,045 riders· from $15

City Sightseeing Hop-on Hop-off Bus with Audioguide

Read our review →
Tootbus Hop-on Hop-off (Optional River Cruise)
★★★★★★★★★★4.3· 15,279 riders· from $43

Tootbus Hop-on Hop-off (Optional River Cruise)

Read our review →
Big Bus Hop-On Hop-Off Tour with Optional Cruise
★★★★★★★★★★4.4· 13,279 riders· from $43

Big Bus Hop-On Hop-Off Tour with Optional Cruise

Read our review →
London Big Bus Hop-On Hop-Off Tour with Optional River Cruise
★★★★★★★★★★3.5· 10,803 riders· from $39

London Big Bus Hop-On Hop-Off Tour with Optional River Cruise

Read our review →
City Sightseeing Hop-On Hop-Off Bus Tour
★★★★★★★★★★4.4· 10,061 riders· from $39

City Sightseeing Hop-On Hop-Off Bus Tour

Read our review →
Big Bus Hop-on, Hop-off Open-Top Sightseeing Tour
★★★★★★★★★★4.1· 9,537 riders· from $22

Big Bus Hop-on, Hop-off Open-Top Sightseeing Tour

Read our review →
Hop-on Hop-off Bus Tour with Live Commentary
★★★★★★★★★★4.3· 8,579 riders· from $22

Hop-on Hop-off Bus Tour with Live Commentary

Read our review →
Scroll to Top

Browse by the kind of day

Pick a deck, a route or an hour.